The company delivers multi-channel enterprise-messaging solutions that enable businesses to communicate with their customers in real-time across the world via messages and electronic mail. It has applications in a wide range of sectors like banking, e-commerce, government, media, retail, travel markets, etc.
Monitor Messaging Traffic
The Traffic Analyzer administrator can manage other admins and their clients. The client is added to the web app through App ID and granted access to different features by the admin.
Administrators have different levels of permissions which they can provide to the users. Features available to users are Dashboard, Detailed Reports, Summary Reports, Delivery Latency Reports, Short URL Reports, User Management, Download History, and Alert Notifications.
The query of billions of records solved.
To enhance the queries and reporting, SQream Big Data database was used to query billions of records.
To enhance the experience, detailed reports are displayed in the SPA for better user experience and faster loading.
Latency reports for any failure and reporting of messages are also sent to the user to analyze the usage.